HP DeskJet 3755 Compact All-in-One Wireless Printer, HP Instant Ink, Works with Alexa - Stone Accent (J9V91A)

Why did you pick this product vs others?:HiGreat little printer

Great printer for home use.

If you are about to make the same mistake I did by purchasing this printer b/c it's the least expensive one available for same-day delivery via Prime, then save yourself time and money by reading this first. I literally spent 5 hours working on setting this up today and finally ended up having to call HP Support for assistance. They took 45 minutes to troubleshoot over the phone.1. This printer ONLY connects to 2.4ghz wi-fi, and not all wi-fi routers are "manually" switchable. So if you have a non-manually-switchable 5ghz router (like I have through Spectrum, model sac2v2s), then you have to call HP Support to get 5ghz drivers by letting them remote-in to your computer because the drivers aren't easy to find. The person I spoke with at HP Support even installed the wrong driver pak on my computer initially. So if you fall into the category of having a router that auto-switches between 2.4ghz to 5ghz without the option to manually switch, then getting the right drivers installed is the ONLY way you'll be able to connect to wi-fi.2. If you can't connect to wi-fi, then you have to connect via a SPECIAL USB cable... not just any old USB cable. And this printer DOES NOT COME WITH THE CABLE! You must purchase a USB-A to USB-B cable separately (one end is a normal USB connection but the other end is a big old fat square shape with a slightly curved top). It's an "old" printer style cable.3. But I couldn't even connect via USB, so had to call HP Support for assistance. After the technician remoted-in to my computer, installed the wrong drivers, installed the right drivers, tried figuring out why the printer was showing an error for the ink cartridge (after it super-slowly auto-printed 2 pages of wi-fi setup instructions TWICE, for a total printing of 4 pages overall), then they made me "watch" a video on how to remove the ink cartridges b/c they couldn't tell me how to do it (and there were no instructions included about it), they finally determined there was an issue with the black ink cartridge. She said it happens periodically where the cartridges arrive already "dried up."- This normally wouldn't be that big of an issue since you can print using the multi-color cartridge, but since it's 5 days before Christmas and I just bought the printer this morning on a Prime same-day delivery rush to print shipping labels since my big printer died last night, I'm going to end up using a lot of the color cartridge to get the job done and HP said they were ONLY going to send me a new black cartridge. I had to protest MULTIPLE times since their "defective" black cartridge is going to cost me money because I'll have to replace the color cartridge sooner than normal. The Tech finally got approval from a Supervisor to send me a color and black cartridge - and I'm supposed to receive them in 17 days. SEVENTEEN DAYS!*** Do your homework before buying this printer. When I think about how much time I wasted today and all the hassle I went through just to print labels to ship Christmas packages, I truly wish I had spent $100 more and bought a "decent" printer. This one is AWFUL and the setup experience was beyond horrendous.*** Your only safety net for ensuring you'll be able to print quickly upon delivery is to buy backup ink cartridges and a USB-A to USB-B cable (if your router isn't "manually" switchable or if you're unsure). And even with all that, it will still probably take you a while to setup so it's usable. And you'll still end up with an old model printer with poor print quality that requires you to download the HP Smart software through the HP website before you can do one darn thing!Trust me, keep shopping.

TL;DR: How to set up the printer1) Plug in2) Add ink cartridges - make sure that they are installed correctly and there are no error codes on the screen3) Download the HP Smart App on your phone or on your computer4) If you are on a VPN, disconnect5) Follow the instructions on the App - the printer will either be found or not. If it is not found, try the "Manual" process where you use the App to connect to the printer wifi/bluetooth (this is easier on your phone vs on your computer and I recommend doing it on your phone).6) Once the printer is on your wifi, you can connect it to your computer(s) around your home.7) At any point, hit the wifi button and the cancel button to reset the wifi pairing mode on the printer and wait for the power button to start flashing. Once it starts flashing, the wifi pairing mode has been reset and you can start the process again (if you mess up like I did).Let's start with the obvious - I bought this printer for under $100 because I needed something simple for working from home. I don't do photos or large jobs or anything - just things like forms that I need to sign and scan back (and I use my phone and the adobe app for all my scanning), Amazon return labels, and small jobs. The printer is perfect for all of that. An amazing price for a good quality printer that prints well for small and non-intensive use.Let's talk about the set up - I consider myself tech savvy. I am not someone who needs help in setting up wifi tech in my house (we are pretty wired). Yet this took me over an hour to figure out. And thank goodness that I could troubleshoot on the internet when things went south.So I first followed the instructions for plugging it in/adding in the ink cartridges. After putting in the ink catridges (its one of the first parts of the set up), everything started blinking except the power button. And the screen (which is not lit very well) was flashing an E and then a 3 over and over. Had no idea what that meant (thought it had to do with it not being connected to the WIFI yet and decided to continue to set up my printer.Didn't work.I tried using my computer and tried using my phone. Didn't work. One hour went by as I tried everything - that included resetting my router, holding down the Wifi Button and the Cancel button to reset the wifi initiation mode (as suggested on the internet) but that wasn't working. And finally...FINALLY - the E3 flashing made me thinking something else was wrong. And it was - I had installed the ink cartridges wrong (they really need to be pushed in until you hear a click...I didn't do that).Once that error cleared, I pushed the wifi button and the X/cancel button and waited for the Power Button to start blinking (as the internet told me to do). This process refreshed the wifi pairing mode. Once that happened, I was able to connect the printer to the wifi using the app on my phone and once the printer was connected to the wifi, I could add it to my computer.I just needed someone (for instance, the instructions) to let me know about the error codes and making sure I was doing what I needed to do instead of wasting an hour trying to do everything.So in summary - great little printer for the price, TERRIBLE instructions and not enough information to get it set up unless you do it perfectly from the get go (which how can you when you aren't given enough information to do it!). I gave it 4 stars because its a great printer at a great price. It lost a star due to the lack of information/troubleshooting on how to set it. Error codes and what they mean should be standard in the manual OR at least the manual should have a QR code that leads you to a place that outlines what they are.